Common Questions
How do I get a refund?
Select "Refund Request" above and tell us why you're not satisfied. We'll process your full refund within 24 hours, no questions asked.
My portraits look weird or distorted
Select "Portrait Quality Issue" and describe what's wrong. We can regenerate your portraits or issue a full refund.
How long until I hear back?
We respond to all messages within 24 hours, usually much faster.
Can I email you directly?